Orders placed will be entrusted to the courier within 24 hours from the order confirmation: you will receive the products after about 24/48 hours for Italy and from 72 hours for abroad.
During the sales period, delivery times will be extended.
ITALY
To make a return or an exchange, first write us an email to
shop@loft1.it !
We will send you the letter of car with which you can arrange the collection of the package or go to any official to send it.
The shipping address is SHOWROOM LOFT1:
Loft1
Via dei Cardatori block 7 - 40050
Centergross - Funo di Argelato (Bologna)
Once we have received the goods back, we will check the integrity of the product.
If it is a return, we will immediately refund you (via PayPal or Bank Transfer).
If it is an exchange, we will resend the product to you without incurring any additional shipping costs!
ATTENTION: Only the first exchange / return is free, for subsequent ones you will have to pay us the amount of the shipping costs applied to your area.
The exchange / return may be made within 30 days from the purchase of the item.
FOREIGN COUNTRIES
There is no free return or exchange of goods. Any products to be returned must be sent at your own expense to the shipping address indicated above (SHOWROOM LOFT1).
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